Refund Policy:

RLS seeks to provide an excellent client experience. To that end, we need your help! In order for RLS to complete your documents in a timely and correct manner, all questionnaires and requests for information must be responded to promptly. As part of your agreement with RLS, you agree to return your completed questionnaires with the desired name and necessary information within thirty (30) days. Work will be unable to begin on your project until the questionnaire is received. Any requests for a refund must be made prior to earlier of the following: within fourteen (14) days of purchase or upon your return of the questionnaire to the RLS team. At the the earliest event of the following: within fourteen (14) days of purchase or upon your return of the questionnaire to the RLS team, any right to a refund shall cease.

Changes post Initial Sale:

Please note that once production has begun on your project, any requested change(s) will incur additional fees. Fee amount(s) will vary dependent upon the type and scope of the change(s) that is/are requested. RLS will do its best to accommodate any change(s), but change(s) cannot be guaranteed once production has begun.

All Payments Are Due In Advance To Begin Projects